Alameda County Front Door

Family Front Door matches families with the greatest needs with intensive support to reduce the amount of time they remain on the streets or in shelters.

Alameda County Front Door

The Alameda County Health, Public Health Department (ACPHD) Front Door program serves as a referral resource and entry point to services for Alameda County healthcare and community-based organizations, clinicians, county entities, and community residents seeking services internal and external to the Department. The ACPHD Front Door program will process referrals through care coordination, guidance, helpful navigation, and warm handoffs to service programs that assist individuals with changes in health care and housing services. Our referral data will help us better understand who we serve and where service gaps may exist and support the generation of new policies and services that promote equity.

Alameda County Public Health Nursing Department’s ACPHD Front Door program will serve as a resource and central referral unit for providers, communities, organizations, and individuals. This program consists of a team of knowledgeable and trained staff that will help residents of Alameda County navigate their way towards receiving effective and essential services offered internally by ACPHD and externally by community-based organizations and health care providers. We commit and strive to provide access to needed, available, and appropriate services and empower residents to live healthy, safe, and productive lives.

  • Provide assistance with initial and renewal applications for health insurance, such as Medi-Cal, Covered California, and HealthPAC.
  • Provide assistance with initial and renewal applications for public assistance programs, such as CalFresh, CalWORKS, General Assistance, etc. and support with understanding and navigating the eligibility process.
  • Educate, link, and refer individuals to community resources, Medi-Cal services, Behavioral Health services, etc.
  • Provide assistance with navigating access to programs and services within local cities and Alameda County government at large.

Front Door Program Referral Form Case Care Management Referral Form.pdf

Contact Us

Front Door Program
1100 San Leandro Blvd.
San Leandro, CA 94577

Program Hours: Mon–Fri., 8:30 a.m. – 5:30 p.m.
Front Door Program Phone: (510) 577-7080
Front Door Program Fax: (510) 383-5060

Program Manager: Shannon Benson