Systems of Care

Systems of Care

Alameda County Emergency Medical Services Agency (Alameda County EMS) facilitates planning, preparedness, prevention, response, and training related to disaster, injury, and emergency medical services. Additionally, Alameda County EMS serves as the local EMS agency (LEMSA) that, through state regulation, statute, and delegated authority by the California EMS Authority, is charged with planning, administrating, and evaluating Alameda County’s emergency medical services system. This includes the implementation and enforcement of state statutes, regulations, and local policies to ensure system coordination and quality patient care.

Explore Systems of Care Areas

911 vs. 988

911 should be called for medical emergencies that require immediate assistance from EMTs and paramedics. 988, the Suicide & Crisis Lifeline, should be called when you or someone you know is experiencing a mental health crisis.

Behavioral Health

Our trauma-informed approach to responding to mental health-related emergencies

Disaster / Mass Emergency Events

Alameda County EMS prepares for and coordinates the medical emergency response to disasters through establishing and implementing mitigation and response plans. Regular testing and exercising of these plans assures efficient and effective disaster services.

Pediatric Care

Coordinating delivery of emergency medical services for pediatric health emergencies.

Quality Improvement (EMS)

Alameda County Health, Emergency Medical Services Agency (Alameda County EMS) is a patient-centered Local Emergency Medical Services Agency (LEMSA).

Speciality Systems of Care

The Alameda County Health, Emergency Medical Services Agency (Alameda County EMS) is proud to lead one of the most clinically progressive systems in the Country, promoting and continually advancing the delivery of excellent care to its patients.

STEMI (Heart Attack) and Cardiac Arrest

A coordinated network aimed at providing prompt and effective care for individuals experiencing severe heart attacks. This system involves collaboration between EMS providers and hospitals equipped with specialized cardiac facilities, ensuring that patients receive rapid diagnosis, transport, and treatment.

Stroke

Every year the Alameda County EMS System cares for approximately 1,500 patients that have experienced a stroke. Learn more about our resources for responding to stroke-related emergencies.

Training

The AC Health EMS Agency is committed to assuring that our EMS providers have access to the highest quality and up-to-date education available.

Trauma

The AC Health EMS Agency have taken many steps over the years to analyze and implement approaches to improve outcomes for these patients. Learn more about our approaches.
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